Cancellation policy | Kunst ab Hinterhof

Cancellation policy

Right of revocation

Within a period of 14 days, you have the right to withdraw from this contract without citing any reasons.

The period of revocation is 14 days and begins on the day you or a designated third party (who is not the carrier) have received the goods.

To exercise your right to withdraw from the contract, you must inform us about your decision to withdraw by means of an express declaration thereof (e.g. a written mailed document to Kunst ab Hinterhof, Kuffnergasse 7, 1160 Wien or an email to KaH@kunstabhinterhof.at). You may, but are not obliged to, use the form below to do this.

The timely despatch of the revocation shall be deemed sufficient for compliance with the revocation terms.

Consequences of revocation

If you withdraw from this contract within the period of revocation, we are obliged to refund all payments you have made to us including shipping and delivery costs but not any extra costs incurred due to your choice of a delivery method different from the most economical standard delivery method we offered. All refunds shall be made without undue delay and no later than 14 days after we have received your revocation. We shall use the same method of payment for the refund that you used in the original transaction unless instructed otherwise by you. Under no circumstances will you incur extra charges from our side as a cause of the refund. We reserve the right to refuse any refund up until such time as we have received back the goods or up until such time as we receive proof of despatch of the goods, whichever is earlier.

You are obliged to send back or hand over all goods without undue delay and, in any event, within 14 days from when you gave notice of your withdrawal from the contract. The timely despatch of the goods shall be deemed sufficient for compliance with the revocation terms. You shall bear the costs of delivery of the goods. You shall be liable for any loss of value of the goods resulting from any use that exceeds the necessary testing of properties and functioning of the goods.

Revocation form template

If you wish to withdraw from the contract, we kindly ask you to send us a document containing the following information:

– To Kunst ab Hinterhof, Kuffnergasse 7, 1160 Wien, Österreich

 

– I/We (*) hereby withdraw from the contract concerning the purchase of the following goods/services (*)

 

– Date of order (*)/Date of receipt of purchase/service (*)

 

– Name of buyer

 

– Address of buyer

 

– Signature of buyer (only on paper documents)

 

– Date

(*) Delete as appropriate.


Updating…
  • No products in the cart.